Administration Assistant

Our local Council client is seeking an Administration Officer to provide administrative and receipting support to ensure accurate financial processing and high-quality customer service. You’ll play a key role supporting a financial operations team with essential functions.

• $38.05 p.h + Super
• Full time hours (Mon–Fri)
• 4-month assignment with possibility of extension
• Maroochydore, Sunshine Coast 4558

This role involves:

• Providing administrative support for receipting duties in line with policies and procedures
• Processing payments through various payment methods with a high level of accuracy
• Loading and managing Direct Debit applications, amendments, and processing dishonour notifications
• Performing daily reconciliation and receipting of bank statements
• Responding to internal and external enquiries in a timely and professional manner via phone and email
• Supporting process improvements within the financial operations team
• Assisting with reporting, branch projects and initiatives when required
• Providing support across revenue collection and accounts receivable functions as needed

The ideal candidate will have:

• Experience in an administrative or customer-focused role (e.g. within finance or credit management, local government)
• Strong attention to detail with excellent time management and problem-solving skills
• Strong communication and customer service skills across phone, email and written correspondence
• Ability to analyse and resolve routine tasks accurately and independently
• Proficiency with Microsoft Office applications and the ability to learn financial or property systems
• Availability to travel and work across council work locations and availability to work outside normal hours to meet seasonal deadlines where required
• Understanding of relevant legislation, policies and procedures related to financial operations not required but highly regarded
• Certificate III in Business Administration, Finance, Local Government or a related discipline not required but highly regarded

If you’re interested in this role, please apply now - I look forward to hearing from you!