Business Support Officer

Our client, a Queensland State Government department, is seeking a Business Support Officer (AO3) to provide efficient and high standards of customer service. You’ll play a key role supporting fleet management, administration, and stakeholder liaison.

• $51.12 p.h + Super
• 6-week assignment with possibility of extension/permanency
• Full time hours (Mon-Fri)
• Garbutt, Townsville 4814

This role involves:

• Monitoring and managing internal and external correspondence and telephone calls, ensuring timely responses
• Working in a high-volume environment with KPIs and performance monitoring
• Connecting with industry, local suppliers, and stakeholders to ensure service delivery
• Compiling accurate documents and reports, updating records in Ellipse and Microsoft Office
• Undertaking fleet car bookings (UMS)
• Developing and maintaining procedures, manuals, and registers

The ideal candidate will have:

• A positive, professional attitude and commitment to contributing to a supportive team culture
• Strong attention to detail and accuracy
• Proficiency in Microsoft Office, including Excel, and familiarity with record-keeping systems
• Excellent time management skills, with the ability to prioritize tasks and meet deadlines
• Strong communication skills, both written and verbal, and exceptional customer service skills
• Experience developing or maintaining procedures, manuals, or registers is highly desirable

If this sounds like you and you’re interested in the role, please apply now – I look forward to hearing from you!