Business Support Officer - State Government Opportunity

Business Support Officer (AO3) | State Government | Cairns

• Cairns
• $51.12 per hour + Super
• Immediate Start - Contract through until 30/09/2026 (Possible extension)

Looking to kick-start or continue your career in Queensland Government? We're recruiting a Business Support Officer to join a state government team in Cairns. This is a fantastic opportunity to join a supportive team where no two days are the same, working in a fast-paced environment that values collaboration, customer service and attention to detail.

About the Role

As a Business Support Officer, you'll play a key role in supporting the delivery of maintenance and building services across Far North Queensland. You'll provide high-quality administrative and customer service support while working closely with internal teams, contractors and stakeholders to ensure work is delivered efficiently.

Your day-to-day will include:

• Providing exceptional customer service via phone, email and face-to-face
• Managing incoming correspondence and responding to enquiries within required timeframes
• Preparing documents, reports and maintaining accurate records
• Updating information across Microsoft Office and internal systems (including Ellipse)
• Liaising with contractors, suppliers and internal stakeholders
• Assisting with general administration and continuously improving business processes
• Supporting the wider team to achieve KPIs and service delivery outcomes

About You

We're looking for someone who is organised, proactive and enjoys working with people. You'll thrive in a busy environment and take pride in delivering accurate, high-quality work.

Ideally you'll have:

• Previous administration or business support experience
• Strong customer service and communication skills
• Intermediate to advanced Microsoft Excel skills
• Excellent attention to detail and accuracy
• The ability to work independently while contributing to a team
• Basic accounts knowledge (highly regarded but not essential)

If you're an organised administrator who enjoys building relationships and delivering great customer service, we'd love to hear from you. Apply here or send Halle (halle@findmea.com.au) an email for more information.