Service Coordinator - 6 month assignment - Smithfield

Service Coordinator - Smithfield

Location: Smithfield, NSW
Duration: 6-month assignment
Hours: Monday to Friday, 7:30am - 3:30pm
Pay Rate: $37 per hour
Start: ASAP

Our client, a leading provider of compressed air and power generation solutions is currently seeking an experienced Service Coordinator for an immediate start. This is a full-time, 5-day-per-week opportunity offered as a 6-month assignment.

This role is suited to someone with strong coordination skills, excellent attention to detail, and the ability to manage competing priorities in a fast-paced service environment.

About the role

As the Service Coordinator, you will be responsible for managing and coordinating service activities to ensure efficient and high-quality service delivery to customers. You will work closely with service technicians, customers, and internal stakeholders to schedule works, monitor progress, and support day-to-day service operations.

Key responsibilities

• Coordinate and schedule service technicians for routine maintenance, installations, and breakdown repairs
• Optimise technician schedules to ensure efficient use of time and resources
• Facilitate all site entry and mobilisation requirements
• Monitor technician availability and adjust schedules to meet urgent requests and operational changes
• Assess customer service needs and recommend suitable service plans
• Ensure all costs are allocated to service work orders accurately and in a timely manner
• Generate invoices following completion of service work in line with company guidelines
• Maintain and update relevant databases and service records
• Keep accurate records of customer interactions and service delivery activities
• Prepare reports on service utilisation, customer outcomes, and service effectiveness
• Support continuous improvement of service coordination processes and procedures

About you

To be successful in this role, you will have:

• Strong organisational and time management skills
• Excellent communication and interpersonal skills
• The ability to work collaboratively with internal teams and external stakeholders
• Strong problem-solving ability and attention to detail
• The ability to remain composed when managing urgent requests and changing priorities
• Experience using scheduling systems and Microsoft Office Suite
• A customer-focused approach and commitment to quality service delivery
• A current Driver's Licence

Why apply?

• Immediate start available
• Monday to Friday roster with consistent hours
• Competitive hourly rate of $37 per hour
• Opportunity to join a busy and supportive service team
• 6-month assignment with full-time hours

If you are a motivated Service Coordinator looking for your next opportunity in a dynamic service environment, apply now for an ASAP start.