AO3 Business Support Officer

🌟 AO3/1 Business Support Officer - Townsville 🌟

💰 $51.12/hr + Super
📍 Townsville
📅 November 2026 - April 2027 (with potential extension)
🕒 Monday to Friday

Looking for your next administration role with great pay, a supportive team, and the opportunity to make a real impact? We've got an exciting AO3/1 Business Support Officer opportunity in Townsville that could be just what you're after!

🎯 What's in it for you?

✅ Excellent hourly rate of $51.12/hr + super
✅ Monday to Friday work-life balance
✅ Potential extension beyond April 2027
✅ Join a professional and supportive government team
✅ Diverse role combining customer service, administration, travel coordination, and stakeholder engagement

🚀 What you'll be doing

No two days are exactly the same! You'll be supporting operations within the WOM/Job Card space and helping keep everything running smoothly by:

🔹 Providing outstanding customer service to government customers
🔹 Coordinating travel bookings including flights, accommodation, ferries, charters, and vehicle hire
🔹 Managing phone calls, correspondence, and enquiries within required timeframes
🔹 Maintaining records and updating systems such as Ellipse and Microsoft Office
🔹 Preparing documents, reports, procedures, manuals, and registers
🔹 Supporting internal teams and stakeholders to ensure services are delivered on time
🔹 Assisting with financial administration tasks
🔹 Contributing positively to a high-performing and collaborative team environment

✅ What we're looking for

✔ Previous administration experience
✔ Strong Microsoft Office skills, particularly Excel
✔ Financial administration experience highly regarded
✔ Strong attention to detail and organisational skills
✔ Ability to thrive in a fast-paced, KPI-driven environment
✔ Excellent communication and customer service skills
✔ Current clean driver's licence
✔ Positive attitude and strong team-player mentality

⭐ Why you'll love it

This role is perfect for someone who enjoys keeping things organised, loves helping people, and takes pride in delivering exceptional service. If you're proactive, detail-focused, and enjoy working in a busy environment where your contribution genuinely matters, we'd love to hear from you.

⏰ This role is moving quickly, and submissions are being made within the next 12-48 hours. The sooner you apply, the better your chances.

📧 Interested? Send through your updated CV today and let's chat!